1. Who operates the marketplace
JMac Roofing Leads is operated by SAMI SWAIN WEB SPINNER UK LTD, at 69 Cadley Causeway, Fulwood, Preston, England, PR2 3RX, company number 16465462.
2. What the platform does
JMac Roofing Leads helps homeowners describe roofing work and find independent roofing companies whose services and coverage may fit the request. Unless expressly stated otherwise in a separate written agreement, JMac Roofing Leads is not the roofing contractor, does not employ listed roofers and is not a party to the roofing contract.
3. Your information and requests
You must provide information that is accurate to the best of your knowledge and have authority to request work at the property. Do not upload identity documents, payment-card details, malicious files or content that infringes another person’s rights. Contact details may be shared with the limited number of roofers matched under the consent given on the form.
4. Profiles and checks
A profile may display specific evidence checks and dates. A check confirms only the named evidence reviewed; it is not a guarantee of identity beyond that check, availability, price, future conduct or workmanship. You should verify scope, materials, payment stages, insurance, references and warranty terms before hiring.
5. Quotes and contracts
Quotes are supplied by independent roofing companies. Read the full scope, exclusions, price, tax treatment, payment schedule and validity period. Acceptance creates arrangements with the roofing company, not with JMac Roofing Leads, except for any separate platform service expressly agreed with us.
6. Roofer obligations
Roofers must keep profile, coverage, availability and evidence current; use lead information only for the relevant enquiry; comply with applicable consumer, privacy and safety law; state prices and mandatory charges clearly; avoid pressure selling; and never manipulate reviews or verification evidence.
7. Reviews
Reviews must reflect a genuine experience and comply with the review policy. Fake, purchased, concealed-incentive, abusive or irrelevant content may be rejected or removed. Businesses may respond, but may not threaten or reward customers for changing an honest review.
8. Charges, credits and refunds
No paid lead charge is active unless pricing and refund rules are shown to the roofer before acceptance. When paid features are introduced, the applicable price, taxes, expiry, invalid-lead criteria and refund route must be presented clearly in separate commercial terms.
9. Suspension and misuse
We may restrict or suspend access to protect users, investigate inaccurate evidence, prevent fraud, respond to expired checks or enforce these terms. We will act proportionately and keep an auditable record of privileged decisions.
10. Complaints and disputes
Contact marketplace support through the official route shown on the contact page. Complaints about roofing work should also be raised directly with the roofing company. The final launch terms must state escalation, response targets, applicable law and any mandatory consumer rights that cannot be excluded.
This development draft does not replace tailored legal advice and must not be treated as launch approval.